Whether you are aware of them or not, emotions are intertwined in everything you think, do, and say each day on the job, in your career and throughout your life. Emotional intelligence (EQ) is how you handle yourself and others on the job. Great salespeople have the ability to create high-level rapport with their prospects and their clients. Great salespeople have the ability to connect on a very human level. This rapport is built upon the salesperson’s empathy and their emotional intelligence. This course focuses on helping you to understand the importance of EQ in your position, and ways to develop this skill set.
Course Content
Introduction to Emotional Intelligence
The 4 Pillars of EQ
Creating Your Plan