by Dr. Gregory Anderson

This training was designed to help you understand the four key areas of Discovery – Know your Client, Experience your Client, Connect with your Client, and Validate with your Client. The focus of this methodology is to always keep your client in the center of your discussions in order to be better aligned to deliver amazing solutions to your clients. Key areas covered: 1. Understand the value of discovery 2. Build emotional relationships & earn the right to be at the table 3. Build a buying vision and lead with insights, curiosity, and empathy, 4.) Build a case for change to drive urgency and decisions.

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Course Content

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Introduction to Client Centered Discovery
Know your Client
Experience Your Client
Connect with your client
Validate with your Client